At Chordix HQ, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle order processing, shipping times, and delivery.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. In case of high order volume, processing times may be slightly delayed, and customers will be notified accordingly.

Shipping Rates & Delivery Times

Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are:

  • Standard Shipping: 5–10 business days
  • Express Shipping: 2–5 business days

Please note that delivery times are estimates and may vary due to external factors such as courier delays or customs processing.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your shipment in real time.

International Shipping

Chordix HQ offers international shipping to selected countries. Shipping fees and delivery times for international orders may vary depending on the destination and customs regulations. Customers are responsible for any applicable customs duties or import taxes.

Shipping Delays

While we strive to ensure timely delivery, delays may occur due to factors beyond our control, including weather conditions, courier issues, or customs clearance. Chordix HQ is not responsible for such delays.

Incorrect Address

Please ensure that your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately through our Contact Us page. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions or concerns, please refer to our Contact Us page.